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Configured Flow with Dialplan
Use Cases
Dial Plan
Location
United Kingdom
Category
Telecommunication
Challenge
Our client was looking for an expert to help change outbound dial tones at VICIDial.
His agents made hundreds of cold calls a day through VICIDial, and after prolonged exposure, Visi’s ringing tone could become mentally debilitating.
They were looking to replace the ringing with a lower and softer tone – they wanted to be able to hear the phone ring, but it needed to be less tiring to listen in headphones with longer exposures.
Solution
We have configured flow with Dialplan and explain client for the changes so they can do them self if needed.
Our Goal
Fast Business Growth
Our Goal is to create innovative and high-quality software solutions that meet the needs and expectations of their clients. This involves designing, developing, testing, and deploying software applications that are reliable, efficient, and user-friendly.