Home ยป Case Studies
Know How We Installed and Maintained the VICIDial
Use Cases
VICIDial
Location
Poland
Category
Telecommunication
Challenge
They were looking for a Level 2 Support Member to install and maintain the VICI dial (single or cluster servers).
Experience Required:
- Asterisk
- 2. Vici dial, AGI custom script writing
- 3. WebRTC (Web Phone) and SIP registration for Vici dial
- 4 Vicidial Integration with Web Applications and CRMs.
- 6. AGI and AMI script writing
They had a level 1 support member who was able to shoot the primary problem. They contact us when there is a technical problem for a quick resolution.
Solution
We have suggested them to use cluster with domains, so we have made one server for web, one server for database and 3 servers for asterisk sip servers and all servers are configured with domain
We have configured Webrtc based on required SSL certifications and configured carrier and other scripts for this.
Our Goal
Fast Business Growth
Our Goal is to create innovative and high-quality software solutions that meet the needs and expectations of their clients. This involves designing, developing, testing, and deploying software applications that are reliable, efficient, and user-friendly.