They were looking for a Level 2 Support Member to install and maintain the VICI dial (single or cluster servers).
- 2. Vici dial, AGI custom script writing
- 3. WebRTC (Web Phone) and SIP registration for Vici dial
- 4 Vicidial Integration with Web Applications and CRMs.
- 6. AGI and AMI script writing
They had a level 1 support member who was able to shoot the primary problem. They contact us when there is a technical problem for a quick resolution.
We have suggested them to use cluster with domains, so we have made one server for web, one server for database and 3 servers for asterisk sip servers and all servers are configured with domain
We have configured Webrtc based on required SSL certifications and configured carrier and other scripts for this.
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