What is DID Management Software?

It helps businesses streamline communication channels and improve customer service. DID management software automates the process of assigning and managing these phone numbers, allowing businesses to track phone numbers and ensure communication channels are up and running.

Why is IVR Service Used in the Banking Sector?

IVR technology has been around since the 1970s, but it wasn’t until the 1990s and 2000s that it became widely adopted by businesses, particularly in the banking and telecommunications industries. IVR (Interactive Voice Response) is used in the banking sector primarily to improve customer service and reduce costs.

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