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Dialerking is a leading provider of contact center solutions that are tailored to meet the unique needs of the travel industry. With years of experience in the field, we have developed a range of products and services that enable travel companies to manage their customer interactions efficiently and effectively.

We provide a powerful automation technology that the travel industry can use to increase sales and improve customer service. Customizable features and automation capabilities can help travel companies reach more customers, close more deals and provide better service. Our contact center solutions are backed by a team of experts who are dedicated to providing outstanding customer support. Whether travel companies need help with setting up their contact center, integrating with other systems, or optimizing their workflows, our team of professionals are always on hand to provide guidance and support.

call-routing

Smart call routing

It can route calls to the most appropriate agent based on factors such as availability, language and experience. This can ensure that customers are connected with the right agent and receive the best service.

call-recording

Call Recording

It may record calls for quality control purposes. This can help the travel industry monitor agent performance and identify areas for improvement.

automated

Automatic Dialing

This solutions can automatically cycle through a list of phone numbers and connect calls to available agents. This can help the travel industry increase the number of calls and improve the efficiency of the sales process.

promotion

Voice Broadcasting

It can be used to broadcast pre-recorded messages to multiple subscribers simultaneously. This can be useful for announcements, advertising and other marketing campaigns.

CRM Integration

It can be integrated with any CRM system to provide agents with real customer data. This allows the agent to provide personalized service and increase the likelihood of closing the sale.

reporting

Reports and Analytics

We can provide detailed reports and analytics on call volume, call duration and other metrics. This can help the tourism industry monitor performance, identify trends and make data-driven decisions.

How It Can Beneficial For Your Business

sales

Increase sales

Can increase sales to the travel industry by increasing the number of calls and connecting customers with the right agents. This can lead to more orders and more revenue.

customer-service

Improved Customer Service

Can provide better customer service to the travel industry by automating routine tasks such as confirmation calls and follow-up calls. This can free up agents to focus on more complex issues and improve response times for customers.

efficiency

Enhanced Efficiency

Can improve efficiency in the travel industry by streamlining processes and automating processes such as call routing, appointment reminders and lead generation. This can reduce the workload for agents and allow them to focus on higher activities.

decision

Data-driven decision making

Can provide detailed reports and analytics on call volume, call duration and other metrics. This can help the tourism industry monitor performance, identify trends and make data-driven decisions.

productivity

Increase Productivity

Can help the travel industry increase productivity by automating repetitive tasks and enabling agents to make more calls. This can lead to higher output and improved performance.

save-cost

Cost savings

Can help the travel industry reduce costs by automating processes and increasing efficiency. This can lead to lower staffing costs, reduced overtime and increased profitability.

Use Cases

call

Sales Calls

Can be used to make sales calls to potential customers. The system can be programmed to automatically call the list and route calls to available agents. This can significantly increase the number of calls made and the likelihood of closing a sale.

customer-service

Customer Service Calls

Can be used to improve customer service by automating routine tasks such as confirmation calls and follow-up calls. This frees up agents to focus on more complex issues and can reduce customer wait times.

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Surveys

May be used to conduct customer satisfaction surveys. The system can be programmed to call a random sample of customers and ask them to rate their experience with the company. This can provide valuable feedback that can be used to improve the company’s products and services.

appointment

Appointment Reminders

Can be used to remind customers of upcoming trips. This can help reduce events and ensure customers are prepared for their journey.

lead-generation

Lead Generation

It can be used to generate leads by calling potential customers and asking if they are interested in travel services.

Frequently Asked Questions

How can you help my travel agency increase sales??

Dialerking can help your travel agency increase sales by automating sales calls. The system can automatically rotate the list of referrals and call routes to available agents, increasing the number of calls made and improving the efficiency of the sales process.

Does your solutions work for customer service calls??

Yes, our solutions can be used for customer service calls, including confirmation calls, follow-up calls, and appointment reminders. This can help improve customer service and reduce customer wait times.

Is it easy to integrate with existing travel agency networks??

Yes, it can be easily integrated with existing travel agency systems, including CRM systems and booking systems. This can help agents provide real-time customer information and improve the efficiency of the sales process.

Does Dialerking offer call recording for quality control??

Yes, Dialerking offers call logs for quality control. This can help the travel industry monitor agent performance and identify areas for improvement.

Does it work for audio streaming??

Yes, it can be used for audio broadcasting, allowing travel agencies to send pre-recorded messages to many customers at once. This can be useful for announcements, advertising and other marketing campaigns.

What reporting and analytics does Dialerking offer??

Dialerking provides detailed reports and analytics on call volume, call duration and other metrics. This can help the tourism industry monitor performance, identify trends and make data-driven decisions. Reports and analytics can be customized to meet the specific needs of travel agencies.

Why Choose Us For Your Business?

reliable

Affordable & Reliable

Dialerking provides affordable and reliable service with best support to their customers.

quality

Superior Quality

Premium quality available in our solution and we always focus on quality of voice in our services.

flexible

Flexible & Customizable

Our products are very flexible and customizable and we also provide customization support.

support

24/7 Support

Get 24/7 support from Dialerking’s intelligent, experienced and dedicated technical team.

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