dialerking Technologies
0 comments July 5, 2025

What is a Call Center Agent and Why Do They Matter ?

While the term “call center” might bring to mind rows of operators handling phone calls, modern call centers, especially those utilizing DialerKing’s technology, have evolved into comprehensive customer interaction hubs, seamlessly managing various communication channels such as emails, live chat, and social media inquiries. This multi-channel approach ensures businesses stay connected with customers across diverse […]

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Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.

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©2025 Dialerking Technology Associated with Kingasterisk Technologies
Asterisk is a Registered Trademark of Sangoma Technologies.