Custom Dialer Theme – 2 aimed to make Vicidial easier and more insightful to use by creating personalized screens. Understanding the need for a straightforward calling tool, we developed a clean and efficient design that offers a simple yet powerful experience. On top of that, we've developed custom Vicidial dashboards that present key call center performance metrics in an easy-to-understand way. You can also schedule the call reports to monitor crucial data in real-time. This typically provides a clear picture of your operations, allowing you to quickly identify issues and optimize performance.