Call center dialer

Call Center Dialer

Dialer software is the most powerful tool for outbound call center. Increase your sales team’s productivity using right dialer software. Eliminate manual dialing and connect with your more customers.

call center dialer

Best Software For Every Call Centers

Dialer software is an automated outbound calling system for outbound call center and blended call center. It is automatically dial numbers from contact list at a reduced per calling cost. You can improve efficiency by connecting agents directly to customers. Don’t waste time physically inputting telephone numbers, choose right dialer software and use that for your calling process.


Admin Dashboard

Analyse your sales team by using admin portal. You can know about your call center productivity such as, how many calls make your sales team, number of answered calls, number of unanswered calls, and number of busy calls. Apart from this, you can also monitor live calls.

  • Live Monitoring
  • CRM Integration
  • Multiple Dialing Modes
  • Answering Machine
  • Press 1 Campaign
  • Outbound Campaigns
  • Agent Script Uploading
  • Multiple Reports

Agent Dashboard

This portal is for your agent, which is designed for make calls. Included all calling features in this portal and by using this features your agents can make easily more calls.

  • Call Recording
  • Call Hangup
  • Call Transfer
  • Music on Hold
  • Mute/ Unmute
  • Webphone
  • Callback Scheduling
  • Call Barging

Easy Steps To Use


Upload Contact List

Dialer software automatically dial numbers from contact list. So, first you upload your contact list in the dialer.


Manage Your Dialer

Once uploaded contact list, then manage your dialer setting. This setting can be related to your dialing, calling or customers.


Start Calling

Now, you can start calling by clicking on the “You Are Pause” button. When you click on this button, the “You Are Active” button is activated.

Types of Dialer

How It Can Beneficial For Your Business


Boost Agent Productivity

You can increase the productivity of your agents by using Dialer in your business. Dialer software connects your agents with more customers by eliminating manual dialing so they can spend more time talking to customers by connecting with them faster.


Improves Operational Efficiency

Dialer software eliminates manual dialing by automatically dialing customers’ numbers. By reducing the time spent on manual dialing, the agents’ talk time is increased thereby improving their efficiency.


Reduces Idle Time

Dialer software does not require manual dialing of numbers. In addition, it connects agents with live customers and reduces their waiting time.


Increases Lead Generation

It is the best tool for lead generation. The dialer software automatically continues making calls one after the other. Due to which agents generate more leads. As soon as one call is completed, it connects the agent to another call.


Analyze Data for Insights

The dialer software generates reports of different types with the help of which the performance of the agent can be analyzed. It allows managers to monitor agents’ productivity. Thus, it helps the managers to analyze the real-time activity of the call center.

customer service

Enhance Customer Service

It allows calls to be made at convenient times. This feature helps to enhance customer service. The dialer connects the same call to an agent by predicting the likelihood of the call being answered.

Usage of Dialer Software



Many businesses that use telemarketing to market their products and services to customers and for that they make extensive use of dialer software.


Up-Selling & Cross-Selling

Dialer software is used to increase customer engagement in industries such as travel and hospitality. It allows them to reach their customers.


Lead Generation

Dialer is also used mostly in generating leads. Businesses that rely heavily on lead generation use dialer software in particular.



This software is also used to remind appointments. This software is gaining popularity in industries like healthcare.



Many businesses that are connected with finance use dialer software for credit card or loan collections.


Payment Reminders

When customers forget to make their payments, businesses use dialers to remind them of their payments.

Frequently Asked Questions

What is a Dialer Software??

A dialer software is an application used to automatically dial phone numbers, either for telemarketing, sales, or customer service purposes. It can also be used for call center operations or any other business that requires making large volumes of calls.

How does a dialer software improve efficiency??

A dialer software can improve efficiency by automating the process of dialing phone numbers, reducing the time agents spend manually dialing numbers, and allowing them to focus on more important tasks such as talking to customers. It can also optimize the process of call routing, call reporting, and call monitoring, allowing managers to identify areas where efficiency can be improved.

How can your dialer software help my business grow??

Dialer software use to make contact with potential and current customers. It has a variety of features that can help a business grow, including the ability to automatically dial phone numbers and connect with potential customers. It saves agents time, helping them hit their key performance indicators faster by reduce manual dialing. As a result, It saves businesses time and money while improving customer satisfaction.

Is dialer software difficult to use in my contact center environment??

No, it is not difficult to use in your contact center environment. In fact, It come with easy-to-use interfaces and a variety of features that can be customized to fit the specific needs of your business.

Why Choose Us For Your Business?


Affordable & Reliable

Dialerking provides affordable and reliable service with best support to their customers.


Superior Quality

Premium quality available in our solution and we always focus on quality of voice in our services.


Flexible & Customizable

Our products are very flexible and customizable and we also provide customization support.


24/7 Support

Get 24/7 support from Dialerking’s intelligent, experienced and dedicated technical team.


Read More


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A predictive dialer is a game-changing programming solution that smoothes out outbound calling tasks. It utilizes complex calculations to settle on decisions in the interest of your representatives, expanding efficiency, and guaranteeing that no significant leads escape everyone's notice. Now, let's dive into the revenue-boosting magic it offers:

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