Customer Relationship Management

A software tool that allows a CRM system to integrate seamlessly with other business systems or applications. This solution aims to give businesses a comprehensive view of their customers by consolidating data from multiple sources into one centralized location.

Integrate CRM System with VoIP Systems

CRM (Customer Relationship Management) integration is the process of connecting a CRM system with other software applications, tools, or platforms to improve data sharing, communication, and collaboration between different systems. The goal of CRM integration is to create a more comprehensive and streamlined system that can help businesses manage their customer relationships more effectively. We do integrate system with Vtiger CRM and SuiteCRM. This enables businesses to consolidate customer data and automate workflows between different systems, allowing them to better understand their customers’ needs and preferences, and provide more personalized experiences.

Important Features


Data synchronization

The ability to synchronize data between the CRM system and other business systems or applications is one of the most important features of CRM integration.


Workflow Automation

With CRM integration, it is possible to automate the workflow between the CRM system and other business systems or applications.


Unified View of Customer Data

Allows businesses to view customer data across multiple systems in a centralized manner. This provides a better understanding of customer behavior and preferences.


Better analytics

Businesses can analyze customer behavior and trends more deeply. This can help businesses identify areas for improvement and make better strategic decisions.

Vtiger CRM Integration

Helps customers manage information, interactions and sales processes. Vtiger CRM offers a variety of features and functions and can be integrated with other software solutions to streamline workflows and increase productivity.

SuiteCRM Integration

Open source customer relationship management software that helps businesses manage customer data, interactions and sales processes. Offers a variety of features and functions and can be integrated with other software solutions to streamline workflows and increase productivity.


Email Integration

Vtiger CRM integrates with email clients such as Gmail and Outlook, allowing users to manage their email from within the CRM platform.


Marketing Automation

Integrates with marketing automation software such as Mailchimp and Hubspot, allowing users to manage marketing campaigns and track leads within the CRM platform.


E-commerce Integration

Integrates with e-commerce platforms such as Shopify and WooCommerce, allowing users to manage customer orders and information within the CRM platform.


Social media integration

Integrates with social media platforms such as Facebook and Twitter, allowing users to manage social media interactions and collect customer data from within the CRM platform.


ERP Integration

Integrates with ERP systems such as Quickbooks and Xero, allowing users to manage business processes such as finance and logistics from within the CRM platform.


Web Form Integration

Can be integrated directly into CRM platforms and web forms on business websites to capture customer data.

How It Can Beneficial For Your Business


Improve customer experience

By combining customer data from different systems, businesses can gain a more complete understanding of customer behavior and preferences that can be used to provide better customer service.


Improve efficiency

Can help businesses improve efficiency by reducing the amount of data on hand and reducing errors. This can help save time and reduce costs.


Better Decision-making

With a unified view of customer data across multiple systems, businesses can make more informed decisions about sales, marketing and customer service.


Improve collaboration

By combining data from different systems, CRM integration can improve collaboration between departments and teams.



Designed to scale as the business grows. As the business grows and new systems are added, the integration solution can be adapted to support these changes.


Competitive advantage

Help businesses gain a competitive advantage by gaining a more complete understanding of customer behavior and preferences.

Usage of CRM Integration


Sales & Marketing

By integrating CRM systems with marketing automation tools, businesses can improve lead generation and conversion rates.


Customer Service

Integrating a CRM system with customer service tools can help businesses provide faster and more efficient customer service.



Integrating a CRM system with an e-commerce platform can offer businesses a more personalized and streamlined online shopping experience.


Supply chain management

Integrating CRM systems with supply chain management tools can help businesses optimize their inventory and distribution processes.


Financial management

Integrating a CRM system with financial management tools can help businesses streamline the billing and payment process.

Frequently Asked Questions

What is CRM Integration??

CRM integration is the process of connecting customer relationship management (CRM) software with other business applications, such as marketing automation, sales tools, and communication platforms, to improve efficiency and productivity.

What are the benefits of CRM Integration??

The benefits of CRM integration include streamlining business processes, improving data accuracy, increasing productivity, enhancing customer experience, and providing valuable insights and analytics.

What systems can be integrated with a CRM??

A CRM can be integrated with a wide range of systems, including marketing automation tools, sales and lead management software, customer support platforms, accounting software, and communication channels such as email and social media.

What is the process of CRM integration??

The process of CRM integration typically involves identifying the systems to be integrated, choosing an integration method, mapping data fields, testing and deploying the integration, and monitoring performance.

What are the different types of CRM integration methods??

The different types of CRM integration methods include API-based integration, file-based integration, and middleware-based integration. API-based integration is the most common and involves using a programming interface to connect two systems. File-based integration involves importing and exporting data files between systems, while middleware-based integration uses a software layer to connect systems.

Why Choose Us For Your Business?


Affordable & Reliable

Dialerking provides affordable and reliable service with best support to their customers.


Superior Quality

Premium quality available in our solution and we always focus on quality of voice in our services.


Flexible & Customizable

Our products are very flexible and customizable and we also provide customization support.


24/7 Support

Get 24/7 support from Dialerking’s intelligent, experienced and dedicated technical team.


Read More


Benefits of CRM Integration: How Can Transform your business

Consumer relationship management (CRM) software program is a vital update for companies to manage interactions, track sales, and streamline enterprise operations. However, when incorporated with a power dialer, CRM can remodel the way businesses function and communicate with their clients.


Integrate Vtiger CRM and SuiteCRM with Your Software?

CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities. CRM software typically includes features such as contact management, sales forecasting, lead management, marketing automation, and customer service management.

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