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dialerking Technology
0 comments August 1, 2025

The Benefits of Outsourcing Call Center Services for Government Agencies

Did You Know? The global call center market size was valued at USD 332.5 billion in 2020 and is expected to grow at a CAGR of 10.6% from 2021 to 2028 (Source: Grand View Research). In today’s fast-paced world, customer service is a crucial aspect of any organization, including government agencies. Government agencies receive numerous […]

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dialerking Technology
0 comments August 1, 2025

The Benefits of Integrating VICIdial with Other Systems

VICIdial is an open-source contact center solution that has gained significant popularity in recent years due to its robust features and scalability. One of the reasons behind VICIdial’s success is its ability to integrate with other systems such as CRMs, help desks, and marketing automation platforms. In this article, we will discuss the benefits of […]

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Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.

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©2025 Dialerking Technology Associated with Kingasterisk Technologies
Asterisk is a Registered Trademark of Sangoma Technologies.

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