Do you know the demand for Voice over Internet Protocol providers in the UK is growing day by day? Global enterprises are increasingly turning to VoIP Solutions to enhance their contact center’s phone service infrastructure. Yes, that’s right. The growing number of mobile computing devices is the key driving factor behind the progression of the […]
The American call center Outsourcing and BPOs are known for quality interaction and a professional approach. Are you struggling to provide exceptional customer service while keeping costs in check? Clearly, good, transparent, and effective communication is the foundation of a long customer-company relationship. What is contact or call center outsourcing? Simply put, call center outsourcing […]
The bulk dialer allows you to make calls out to a large set of numbers, and any that are successful are forwarded to whatever destination you choose. This article is going to go over the steps I suggest to take in order to a Cluster Dialer setup when using several methods. We, Dialerking Technology do […]
What Is Mobile VoIP? Mobile VoIP, or mVoIP, is a set of communications protocols that can extend communications to handheld devices. This is frequently used to facilitate audio conversations over WiFi or LTE networks at a lower cost than traditional telephones and without a wired connection. What Does SIP Means? SIP, or session initiation protocol, […]
Every call center agent has a different perception of language sensitivity, and that can vary by day and mood. Like a coach prepares a game plan for the next matchup, call scripting is about crafting the perfect playbook for customer interactions. Personalization is crucial to great customer service, so agents must be given leeway to […]
Broadcasting the message in a genuine voice is an extraordinary method for speaking with your audience. Voice broadcasting, otherwise called robocalling, is an integral asset that permits political competitors and parties to deliver designated messages to many constituents at one time. Our intelligent voice broadcasting solution helps you with sending your pre-recorded voice message to […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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