Call centers utilize dialers to automate the process of calling numbers. For Contact Centers, outbound marketing strategies are an opportunity to grow a loyal and satisfied customer base. Choosing the right call center dialer can be an or more point for your business. But with so many choices, how do you pick the one that’s […]
The way your business communicates can be completely transformed by a PBX phone system. It is a business telephone framework that upholds various lines and expansions. Users of the PBX phone system (phones or extensions) share the outside lines for external phone calls. What is a PBX Phone System? IP PBX systems use internet protocol […]
The development of artificial intelligence (AI) has profoundly altered many aspects of our lives. As organizations grow around the world, the requirement for compelling correspondence across various dialects becomes significant. Many businesses are also using various AI-powered tools to improve their processes. This is where multi-language dialers come into play. It can also help you […]
Response times can be cut by as much as 50% with efficient ticket management, which improves customer satisfaction. Customer satisfaction can be increased by managing service requests, technical issues and inquiries from customers. DialerKing Technology offers robust tools for managing Help Desk Tickets to businesses. Customer Support Software Businesses can improve their support and customer […]
VICIdial customization can prompt a 20% expansion in call dealing with productivity. One strong method for updating your call community is by putting in new VICIdial subjects. These refreshed VICIDial skins not just upgrade the look and feel of your framework yet additionally further develop usefulness and client experience. The modern VICIdial agent theme ought […]
Predictive dialers can increment call center efficiency by up to 300%. That is a gigantic jump in proficiency! Predictive dialing is becoming increasingly popular among businesses as one of their primary means of communication. Call Centers are accomplishing new levels of efficiency and consumer loyalty because of these high level software’s. However, what exactly is […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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