Private Branch Exchange (PBX) is a telephone system within an organization that allows communication between internal users and external parties. IPPBX is a PBX system that uses Internet Protocol (IP) to handle voice calls over an IP network. There are two types of IPPBX systems based on their deployment model: Single-Tenant and Multi-Tenant Single-tenant IPPBX […]
The finance industry is highly competitive, with companies constantly seeking ways to improve their operations and increase revenue. One way to achieve this is by implementing dialer solutions. Dialer solutions are software that automate outbound calling, making it easier for agents to reach out to potential customers and manage their leads effectively. Dialer solutions have […]
Currently businesses have moved to digital platforms. Now clients demand exceptional services when it comes to communicating with banks w.r.t handling their finances be it when they visit the original branch office, an ATM, or operate their account on a Laptop/ Smartphone. Banks need a robust call centre software for banking and finance to manage […]
Voice broadcasting software is a tool that allows you to send pre-recorded messages to a big number of individuals at the same time. A number of individuals and organisations may utilise this strong communication tool to swiftly and efficiently reach out to their target audience. Businesses Political Campaigns Non-profit Organizations Educational Institutions Healthcare Providers Definition […]
Click-to-call feature is a useful tool that can help call centers improve customer service and improve overall efficiency. It allows call center agents to initiate or initiate calls with customers directly from the call center software interface with just one click. This feature is especially useful for overseas call campaigns, where agents need to make […]
What is a CRM Software? CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities. CRM software typically includes features such as contact management, sales forecasting, lead management, marketing automation, and customer service management. The software helps businesses track customer interactions across various channels, […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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