What is a Progressive Dialer?

Progressive Dialing solution comes somewhere in between the custom-built dialing, and the much advanced Predictive Dialer software solutions. Progressive dialing is simply called a process in which agents are connected to a “live” person.

VoIP Billing Software- Manage Effective Billing Process

Talking about VoIP, it stands for Voice over Internet Protocol. In other words, it means making a call through the Internet rather than through the public switched telephone network( PSTN) or mobile phone network. A VoIP system takes your voice signal and converts it into a digital signal, which is also transferred as data over the Internet.

PBX System – Awesome Communication Tool

An integrated business phone system that businesses use to communicate with each other within the organization is called a PBX System. A PBX system is a business phone system used by businesses to communicate with internal and external audiences.

Integrate Vtiger CRM and SuiteCRM with Your Software?

CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities. CRM software typically includes features such as contact management, sales forecasting, lead management, marketing automation, and customer service management.

Avatar Dialer – Reduce Your per Calling Cost

In today’s world, communication is essential to the success of any business. One of the most effective ways to communicate is by phone. However, calling can be expensive, especially for businesses that call several times a day. That’s where Avatar Dialer comes in.

What is DID Management Software?

It helps businesses streamline communication channels and improve customer service. DID management software automates the process of assigning and managing these phone numbers, allowing businesses to track phone numbers and ensure communication channels are up and running.

Why is IVR Service Used in the Banking Sector?

IVR technology has been around since the 1970s, but it wasn’t until the 1990s and 2000s that it became widely adopted by businesses, particularly in the banking and telecommunications industries. IVR (Interactive Voice Response) is used in the banking sector primarily to improve customer service and reduce costs.

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