In reality as we know it, where client assumptions are consistently rising, organizations need to embrace creative arrangements that improve their proficiency and convey remarkable client encounters. Interactive Voice Response (IVR) service is one technology that has helped businesses become more efficient. Improved customer service, streamlined internal processes, and IVR service have revolutionized the way […]
In reality as we know it, where client assumptions are consistently rising, organizations need to embrace creative arrangements that improve their proficiency and convey remarkable client encounters. Interactive Voice Response (IVR) service is one technology that has helped businesses become more efficient. Improved customer service, streamlined internal processes, and IVR service have revolutionized the way […]
IVR technology has been around since the 1970s, but it wasn’t until the 1990s and 2000s that it became widely adopted by businesses, particularly in the banking and telecommunications industries. IVR (Interactive Voice Response) is used in the banking sector primarily to improve customer service and reduce costs. What is IVR? Interactive Voice Response (IVR) […]
IVR is an automatic response that customers get when calling your contact center, enabling them to give information about themselves – such as their preferred language – that then helps you direct them to the right agent. IVR has quickly become an industry standard, providing companies with cost savings and organizational proficiencies, not to mention […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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