Are you thinking about using VICIdial to run your call center? VICIdial is frequently praised for its cost-effectiveness and open-source nature, but is it truly free? DialerKing Technology is aware of the difficulties associated with selecting the appropriate dialer solutions. We want to shed light on the real costs of VICIdial as a dialer-based solution […]

Call centers need to be efficient and responsive to both customer needs and business goals. VICIdial, an open-source call center software that has revolutionized the industry. A big reason behind VICI dial’s widespread usage? It can be used “free.” It is well-known for its versatility and potent features. Among its numerous abilities, the VICIdial Live […]

Response times can be cut by as much as 50% with efficient ticket management, which improves customer satisfaction. Customer satisfaction can be increased by managing service requests, technical issues and inquiries from customers. DialerKing Technology offers robust tools for managing Help Desk Tickets to businesses.  Customer Support Software Businesses can improve their support and customer […]

VICIdial customization can prompt a 20% expansion in call dealing with productivity. One strong method for updating your call community is by putting in new VICIdial subjects. These refreshed VICIDial skins not just upgrade the look and feel of your framework yet additionally further develop usefulness and client experience. The modern VICIdial agent theme ought […]

Did you have any idea that altered programming for call centers can help specialist efficiency by as much as 20%? Call centers need reliable and effective solutions to stay competitive. VICIdial is a profoundly adaptable open-source call place programming. By adapting VICIdial to meet your specific needs, you can transform your call center operations. But […]

Because of this, many call centers will use Custom VICIdial as their primary call center software in 2024. It is an ideal platform to go to inbound and outbound brings in any contact center. Let’s take a closer look at how DialerKing Technology and other call center software solution providers choose Custom VICIdial over the […]