dialerking Technologies
0 comments July 5, 2025

Why is IVR Service Used in the Banking Sector?

 IVR technology has been around since the 1970s, but it wasn’t until the 1990s and 2000s that it became widely adopted by businesses, particularly in the banking and telecommunications industries. IVR (Interactive Voice Response) is used in the banking sector primarily to improve customer service and reduce costs.  What is IVR? Interactive Voice Response (IVR) […]

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Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.

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Asterisk is a Registered Trademark of Sangoma Technologies.