Click-to-call feature is a useful tool that can help call centers improve customer service and improve overall efficiency. It allows call center agents to initiate or initiate calls with customers directly from the call center software interface with just one click. This feature is especially useful for overseas call campaigns, where agents need to make […]
What is a CRM Software? CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities. CRM software typically includes features such as contact management, sales forecasting, lead management, marketing automation, and customer service management. The software helps businesses track customer interactions across various channels, […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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