With 48% of customers switching brands for better service, the pressure is on for businesses to solve that challenge. Interaction with customers now have become an integral part to maintain the competitive edge. This article by DialerKing, centers around the main components as well as the most recent advancements and procedures that make up a […]
Did You Know? Interactive Voice Response (IVR) Software was first introduced in the 1970s but has evolved significantly over the decades. Now it incorporates advanced technologies like voice recognition and artificial intelligence. Making a remarkable client experience additionally fabricates trust, while encouraging long-term reliability. Tracking down an IVR software supplier and carrying out a system […]
Is it true that you are hoping to infuse new energy into your Modern call center tasks? One way to achieve this is through VICIdial theme customization. That is the reason we, DialerKing Technology offer complete VICIdial Theme customization to assist you with standing apart from the crowd. In this blog, we will learn about […]
If you align with the 54% of CFOs who intend to focus on cost reduction, you can’t afford to run an overly expensive contact center. Between employees, equipment, and technology, call centers can quickly become cost centers. Let’s cover 5 technical strategies for tackling call center costs by experts at DialerKing Technology. Implementing Advanced Call […]
A call center manager has the option to choose from different types of auto dialer softwares – predictive dialer, power dialer, and preview dialer – according to the precise needs of each outbound calling campaign. Call center managers are continually looking for ways to enhance tasks and lift efficiency. One tool that has become indispensable […]
With the launch of the new version of Asterisk 21, which is promoted as a regular release, with updates implemented over a period of two years, which differs from LTS versions, such as the previous Asterisk 20 version, these LTS versions have 5-year support. The Asterisk community has officially released Asterisk 21.0.0 for Asterisk users. […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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