In times of crisis or emergency situations, it is essential to have a reliable and effective method of communicating with the affected population to disseminate important information and instructions quickly. One of the most efficient ways to do this is through SMS broadcasting. The use of SMS broadcasting for crisis communication and emergency alerts has […]
You need a call center that can meet the varied requirements of your customers and runs smoothly and effectively. This is where open-source contact center software VICIdial comes in. However, professional VICIdial support services are required to fully utilize its potential. We will talk about how DialerKing’s expertise can make all the difference. What is […]
Your VICIdial agent theme’s design has a significant impact on call center productivity. How can you ensure that your custom agent interface accommodates all of your call center’s requirements? You will learn how to optimize your UI customization to create the ideal agent dashboard in this DialerKing guide. We are covering all the important details […]
The healthcare industry is always changing, and as a result, more effective and efficient communication systems are becoming increasingly important. As quiet consideration reaches out past the bounds of the facility or clinic, the significance of smoothed out correspondence couldn’t possibly be more significant. A Call Center Dialer tailored for healthcare can be a game-changer. […]
Metropolitan urban areas should offer types of assistance and framework to suit the necessities of their inhabitants. Globally, smart cities are slowly but surely altering urban landscapes. The requirement for effective customer service grows with them. The foundation of brilliant city administrations lies in compelling correspondence and information to the board. This is where Call […]
Let us share our top recommendations for selecting the best software for your company. Worldwide calling has advanced altogether with the approach of VoIP (Voice over Internet Protocol) innovation. This system offers a variety of features that smooth out the entire cycle. We will guide you to alter the way telecom companies and customers manage […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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