Currently businesses have moved to digital platforms. Now clients demand exceptional services when it comes to communicating with banks w.r.t handling their finances be it when they visit the original branch office, an ATM, or operate their account on a Laptop/ Smartphone. Banks need a robust call centre software for banking and finance to manage […]
Voice broadcasting software is a tool that allows you to send pre-recorded messages to a big number of individuals at the same time. A number of individuals and organisations may utilise this strong communication tool to swiftly and efficiently reach out to their target audience. Businesses Political Campaigns Non-profit Organizations Educational Institutions Healthcare Providers Definition […]
Click-to-call feature is a useful tool that can help call centers improve customer service and improve overall efficiency. It allows call center agents to initiate or initiate calls with customers directly from the call center software interface with just one click. This feature is especially useful for overseas call campaigns, where agents need to make […]
What is a CRM Software? CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities. CRM software typically includes features such as contact management, sales forecasting, lead management, marketing automation, and customer service management. The software helps businesses track customer interactions across various channels, […]
In this guide, we will discuss the top trends and innovations in contact center solutions that Telecommunication businesses need to know. What are Contact Center Solutions? Contact center solutions are technology platforms that enable businesses to manage interactions with their customers across various communication channels, such as voice, email, chat, social media, and messaging. These […]
If you run a business, you know how important it is to keep your customers happy and satisfied. One of the best ways to do this is to stay in regular contact with them. However, manually calling every customer on your list can be time-consuming and cumbersome. This is where auto dialer software comes in […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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