A contact center solution is an essential tool for businesses that need to manage customer interactions across multiple channels. The success of a contact center depends on how effectively it can handle the volume of customer inquiries while providing a quality customer experience. What Makes a Successful Contact Center? There is no definitive formula for […]
In today’s fast-paced world, patients expect efficient and reliable healthcare services. One of the critical factors that impact patient experience and satisfaction is communication. Contact center solutions by Dialerking offers healthcare providers an efficient way to communicate with patients, improving patient experience and satisfaction. Some of these features include: Automated Appointment Reminders Patients often miss […]
IVR technology has been around since the 1970s, but it wasn’t until the 1990s and 2000s that it became widely adopted by businesses, particularly in the banking and telecommunications industries. IVR (Interactive Voice Response) is used in the banking sector primarily to improve customer service and reduce costs. What is IVR? Interactive Voice Response (IVR) […]
As we all know, the use of technology in education has been growing rapidly in recent years. In the modern era of technology, the education industry has undergone a significant transformation in the way students learn and teachers teach. From online learning platforms to digital classrooms, technology has been instrumental in transforming the way education […]
Outbound customer service centers are important for many businesses. From debt collection to customer support and more, many companies rely on the efficiency and speed of outbound calls for their call center operations. Many contact centers rely on outbound calls to increase agent productivity. As technology continues to advance, calling today provides more benefits than […]
What is VICIDial? VICIDial facilitates communication with Asterisk-based open source PBX phone systems, allowing it to function as a complete inbound/outbound contact center. Agents can handle incoming and outgoing calls manually, and predictive outgoing calls. Best of all, it can handle customer chat support and email messages running on the same screen agent. Very flexible […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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Email: dialer@dialerking.com 
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