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Our Professional Services 😍

Our Professional Services

Designed for Growing Contact Centers 😇

Advanced Services Built for Business Success

We deliver reliable contact center and VoIP solutions that help businesses streamline operations, improve customer communication, and increase overall productivity.

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Our Specialize

What We Offer

Contact Center Solutions

  • Linux Server Installation
  • Dialer System Installation
  • Test Call Report
  • Security Configuration
  • Training Completion and Deployment
  • Support SLA

Custom Vicidial Solutions

  • Linux Server Installation
  • Custom Development
  • Test Call Report
  • Security Configuration
  • Training Completion & Source Code Allocation
  • Deployment and Support SLA

Multi Language Dialer Solution

  • Requirement Analysis and Language Mapping
  • System Setup and Dialer Configuration
  • IVR and Language Setup
  • Agent and Campaign Configuration
  • Testing and Deployment
  • Source code Allocation and Support SLA

PBX Solution

  • Requirement Analysis and PBX Architecture Design
  • PBX Infrastructure Deployment
  • Telephony Integration
  • Call Routing and Feature Implementation
  • Testing and Validation
  • Deployment and Support SLA

Asterisk Development

  • Call Flow Analysis
  • Asterisk Server Installation
  • Custom Development
  • Telecom and Feature Configuration
  • Testing and Optimization
  • Deployment and Support SLA

CRM Dialer

  • Requirement Analysis & CRM Planning
  • CRM and Dialer Development + Installation
  • CRM Dialer Integration
  • Call Flow Configuration
  • User Training and Live Testing
  • Support SLA

Avatar Dialer

  • Requirement Analysis
  • System Setup
  • Avatar and Voice Setup
  • Call Flow and Integration
  • Testing and Optimization
  • Deployment and Support SLA

Voice Broadcasting

  • Requirement Analysis
  • System Setup
  • Message Preparation
  • Campaign Setup
  • Testing and Optimization
  • Deployment and Support SLA

Cluster Dialer Setup

  • Requirement Analysis and Solution Design
  • Cluster Server Deployment
  • Dialer Configuration
  • Call Flow and Cluster Configuration
  • Testing and Optimization
  • Go Live and Support SLA

IVR

  • Requirement Analysis and Call Flow Design
  • Telephony and Server Setup
  • IVR Development and Configuration
  • Call Routing and Integration
  • Testing and Optimization
  • Deployment and Support SLA