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VICIdial Development | Custom Call Center Solutions & Support
Integrating VICIdial with Other Systems
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Dialerking Technology
0 comments January 21, 2026

The Benefits of Integrating VICIdial with Other Systems

VICIdial is an open-source contact center solution that has gained significant popularity in recent years due to its robust features and scalability. One of the reasons behind VICIdial’s success is its ability to integrate with other systems such as CRMs, help desks, and marketing automation platforms. In this article, we will discuss the benefits of […]

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What is VICIDial It’s Features & Benefits
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Dialerking Technology
0 comments January 21, 2026

What is VICIDial? It’s Features and Benefits

What is VICIDial? VICIDial facilitates communication with Asterisk-based open source PBX phone systems, allowing it to function as a complete inbound/outbound contact center. Agents can handle incoming and outgoing calls manually, and predictive outgoing calls. Best of all, it can handle customer chat support and email messages running on the same screen agent. Very flexible […]

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Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.

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Asterisk is a Registered Trademark of Sangoma Technologies.

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