What is VICIDial? It’s Features and Benefits
VICIDial facilitates communication with Asterisk-based open source PBX phone systems, allowing it to function as a complete inbound/outbound contact center.
Why You Should Use Predictive Dialer in Your Business?
Predictive Dialers is a call management and outbound processing system. Cell phone software consists of computer algorithms that allow you to call only available numbers.
What is IVR and How Can It Improve Your Customer Support
IVR has quickly become an industry standard, providing companies with cost savings and organizational proficiencies, not to mention expanded client satisfaction.
What is Voice Broadcasting? How Does it Work?
Voice Broadcasting is a way to send a recorded voice message to a group of phone numbers in a short amount of time. A voicemail is created and sent (or...
What is Dialer? Why Do You Need It in Your Business?
A dialer is an automated system that places calls to customers, from an outbound call center or a blended call center.