VICIDial facilitates communication with Asterisk-based open source PBX phone systems, allowing it to function as a complete inbound/outbound contact center.
Predictive Dialers is a call management and outbound processing system. Cell phone software consists of computer algorithms that allow you to call only available numbers.
IVR has quickly become an industry standard, providing companies with cost savings and organizational proficiencies, not to mention expanded client satisfaction.
Voice Broadcasting is a way to send a recorded voice message to a group of phone numbers in a short amount of time. A voicemail is created and sent (or...
A dialer is an automated system that places calls to customers, from an outbound call center or a blended call center.