PBX is an acronym for Private Branch Exchange and typically uses Voice over Internet Protocol (VoIP) technology to control the flow of incoming and outgoing calls.
DialerKing’s Cloud Contact Center Software for the financial services sector can be set up in split seconds, and gives businesses the communication tools they need.
Integration aims to enable real-time or near-real-time data exchange between contact center software and other systems, providing contact center agents with relevant and up-to-date information about a customer or their...
CRM (Customer Relationship Management) software is an essential tool for businesses for managing customer interactions, sales processes, and customer service activities.