Finance is an industry that depends on safety, security and trust. As such, it is all the more important to maintain accurate records of customer interactions and provide a customer experience that fosters lasting and stress-free business relationships. Implementing a call center solution can have a significant impact on the financial side of the business, […]
The healthcare industry is constantly evolving, and one area that has seen significant changes in recent years is patient communication. With the rise of digital technology, patients expect to be able to communicate with their healthcare providers in a variety of ways, including phone, email, chat, and social media. Healthcare providers are under increasing pressure […]
An integrated business phone system that businesses use to communicate with each other within the organization is called a PBX System. A PBX system is a business phone system used by businesses to communicate with internal and external audiences. PBX is an acronym for Private Branch Exchange and typically uses Voice over Internet Protocol (VoIP) […]
Did You Know? The global call center market size was valued at USD 332.5 billion in 2020 and is expected to grow at a CAGR of 10.6% from 2021 to 2028 (Source: Grand View Research). In today’s fast-paced world, customer service is a crucial aspect of any organization, including government agencies. Government agencies receive numerous […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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