Businesses in today’s digitally linked world have the difficulty of satisfying client requests across several communication channels. As a result, two basic solutions have emerged: Call centers and contact centers. Both fulfill the objective of controlling consumer relationships but in different ways. What is a Call Center? A call center is a specialized facility or […]
The healthcare industry is constantly evolving, and one area that has seen significant changes in recent years is patient communication. With the rise of digital technology, patients expect to be able to communicate with their healthcare providers in a variety of ways, including phone, email, chat, and social media. Healthcare providers are under increasing pressure […]
Currently businesses have moved to digital platforms. Now clients demand exceptional services when it comes to communicating with banks w.r.t handling their finances be it when they visit the original branch office, an ATM, or operate their account on a Laptop/ Smartphone. Banks need a robust call centre software for banking and finance to manage […]
In this guide, we will discuss the top trends and innovations in contact center solutions that Telecommunication businesses need to know. What are Contact Center Solutions? Contact center solutions are technology platforms that enable businesses to manage interactions with their customers across various communication channels, such as voice, email, chat, social media, and messaging. These […]
A contact center solution is an essential tool for businesses that need to manage customer interactions across multiple channels. The success of a contact center depends on how effectively it can handle the volume of customer inquiries while providing a quality customer experience. What Makes a Successful Contact Center? There is no definitive formula for […]
In today’s fast-paced world, patients expect efficient and reliable healthcare services. One of the critical factors that impact patient experience and satisfaction is communication. Contact center solutions by Dialerking offers healthcare providers an efficient way to communicate with patients, improving patient experience and satisfaction. Some of these features include: Automated Appointment Reminders Patients often miss […]
We specialize in providing client-server based call center dialer software solutions.
Please note that we do not deal in VoIP routes, DIDs, servers, or any form of hardware.
Additionally, we do not offer dialers on a rental basis.
Dialerking Technology is a company that specializes in providing software for call centers. These solutions include tools for managing inbound and outbound calls, call routing and distribution, call recording and monitoring, interactive voice response (IVR), and customer relationship management (CRM) integration.
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Email: dialer@dialerking.com 
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