The way your business communicates can be completely transformed by a PBX phone system. It is a business telephone framework that upholds various lines and expansions. Users of the PBX phone system (phones or extensions) share the outside lines for external phone calls.
What is a PBX Phone System?
IP PBX systems use internet protocol to deliver voice communications and multimedia sessions. It provides more features and allows connectivity between multiple locations. The point of the “IP” in this new era is that the phone calls are delivered using the Internet Protocol as the underlying transport technology. Hosted PBX systems, also known as virtual PBX, are accessible via the internet and are hosted by a service provider. PBX systems that are installed on your premises are physically located there.
Why Choose a PBX Phone System?
A PBX telephone framework can definitely further develop how your business conveys. Here are some reasons why you should consider a PBX phone system:
- Reduce your phone bills by leveraging SIP trunking and VoIP PBX.
- Easily add or remove extensions as your business grows.
- Choose from on-premises PBX, cloud PBX, or hybrid solutions.
Types of PBX Systems
There are three typical types of PBX systems. Each solution comes with distinct benefits and drawbacks.
On-Premises PBX
SIP is an application layer that enables you to run a phone service over your office network and connect phone systems over the Internet. This system provides full control and customization. It’s ideal for businesses that want to manage their own PBX hardware and PBX software.
Cloud PBX
An ever increasing number of current organizations are choosing cloud PBX frameworks for private ventures. A cloud PBX, otherwise called a facilitated PBX, is overseen by an outsider supplier. This system is adaptable and requires less hardware on-site. It’s easy to set up: just buy the service and connect your phones. Calls coming in and going out are routed by the service provider via data packets or a public switched telephone network.
Virtual PBX
The internet is used to operate a virtual PBX system that does not require any physical hardware. It is an excellent option for remote teams and small businesses. The host PBX provider will handle software and features like call forwarding and conferencing.
Benefits of a PBX Phone System
Within your company, dependable communication is guaranteed by a PBX phone system. Not any more missed calls or dropped associations. BX systems now connect modern SIP (session initiation protocol) and IP phones. These are also known as VoIP systems. Users can also access their office phone extension over the internet or via a mobile app. Project a professional image with features like automated attendants and call routing. A simple set of office extensions may cover the basic needs of a small business. Voicemail and call transfer are two examples of basic features. Unified communications and SIP trunking can simplify your communication procedures.
PBX Solutions for Modern Businesses
DialerKing Innovation offers far reaching PBX arrangements custom fitted to your business needs. Since a cutting edge telephone framework utilizes a web association, they can utilize existing LAN foundation. Our PBX systems are designed to integrate with your existing infrastructure. As a result, there is little disruption during the transition.
How to Choose the Right PBX Phone System
- Always double check the pricing to make sure that the phone system has what you need.
- Decide your financial plan for both beginning arrangement and continuous support.
- Choose the features that are most essential to your company.
- Pick a framework that can scale with your business.
Key Features of PBX Phone Systems
Automated Attendant
Business phone systems and call center software all use this feature. Auto Attendants, Integrated Voice Response (IVR) and Call Center features have different functionally but share similarities. They direct calls to the appropriate department without human intervention. An auto-attendant is a cost-effective and customer-friendly addition to your phone system. The computerized chaperon is normally utilized in organizations where the volume of approaching calls is high. It is made to take care of multiple calls at once, so no call is missed.
Voicemail to Email
Calling back clients without checking your voicemail can turn your conversation into one big awkward moment. Receive voicemail messages directly in your email inbox. When you set up voicemail to email, your VoIP service will instantly send new voicemail messages to designated email addresses. Your email message will also tell you the date and time the caller left a message, as well as what phone number you need to call back. Voicemail to email still allows you to choose the most convenient channel for you at that moment.
Call Forwarding
Call Forwarding is a feature that allows you to send all the calls that come to your landline to another phone of your choosing. Redirect calls to another number or extension when you’re unavailable. Many PBX systems are quite limited when it comes to easily customizable and flexible call routing. Call forwarding can help you improve the quality of your incoming calls and reduce the amount of missed calls.
Conference Calling
A meeting organizer commonly assembles a participant list and invites attendees before the event. A conference call connects parties by phone or computer rather than in person. It is simple to set up calls with multiple parties for client or team meetings. Using a landline or any other VoIP-based phone service, users connect and communicate. The best software for video conferencing should be dependable and simple to use.
The Future of Business Communication
Future business communication will be shaped by modern phone systems. A robust PBX system is more important than ever given the rise of remote work and global teams. Why not attempt an artificial intelligence controlled joint effort platform that gives you something beyond calls? A PBX phone system is a smart investment for any business.
DialerKing is here to give you the best PBX tools custom fitted to your particular necessities. With our expertise in PBX hardware and PBX software. No need to provision hardware or equipment, no need to ship out phones. We ensure that your business stays connected, no matter where your team is located.
